Capital X Panel Designerの価格

What happens after payment is made?

You will receive an email with a download link and the serial number for activation. You will also receive an invoice for your purchase in the same email.

How long will it take until I receive my order?

Orders are usually processed instantly once payment is completed. Sometimes, PayPal might hold the payment for 24 hours for review. If this occurs, users will be notified via email. The order will be processed immediately upon PayPal completing the review.

Can I purchase a license on behalf of others?

Yes, you may purchase a license(s) for others, then grant the license to them in your account page. All you need is their email address to grant them access to the purchased license. Please note that the email address used to purchase will be the main email address to manage the license.

How can I assign a license?

You can assign/revoke the license to anyone through a registered email.

Learn more about assigning licenses

How do I activate a Capital Panel Designer offline version license?

To activate an offline version license, you do need internet access. Once online, you can activate your license by following these steps.

What happens if my payment fails?

Our payment provider will automatically collect the payment again from your account in another five days. Meanwhile, you can still access and use all features as you'll be given a 7-day grace period. After the grace period, you will be automatically downgraded to the free plan if the payment still doesn't get through.

What happens if I don't renew my subscription?

Your files will remain accessible, and your account will be downgraded to a free plan. You can still perform minor text or graphical edits on your drawings, but Capital X Panel Designer and Capital Panel Designer (offline version) features, automation and functionalities will be unavailable.

What happens if I cancel the authorized preapproved payment in PayPal?

We do not recommend canceling the authorized preapproved payment in PayPal as all subscriptions purchased using this PayPal account will be canceled. In the case of unsubscribing from Capital X Panel Designer, please contact support@radicasoftware.com.

What is the difference between Capital X Panel Designer and Capital Panel Designer (offline version)?

Capital Panel Designer (offline version) is an installable, desktop-based electrical CAD software that is completely offline. At the same time, Capital X Panel Designer is a fully cloud-native electrical cad that requires an internet connection to allow features such as real-time collaboration and version control to function.

What is the difference between the trial version and the release version?

The trial version is limited to 30 days and will cease to function after the trial period. Files will still be accessible but without the automation tools.

SaaS Storage

Please note that the SaaS storage for this offering is 1GB per subscription.

Where can I access support?

Capital X Panel Designer licensed users may visit the Siemens Support Center to submit support cases, access knowledge base articles, FAQs, troubleshooting guides, and more.

If you are a trial/ non-licensed user, please access the Capital X Panel Designer Community Page to find helpful resources and connect with the user community.